FAQs/POLICIES

Return Policy

We want you to enjoy your item from Steppin'Out Boutique, but due to the nature of our business all sales are final as we make each item as ordered, so please check your selection prior to completing your order. We do guarantee our work, so if there is a problem with an item, please contact us as soon as possible at steppinoutboutique@yahoo.com or through the Contact Us link.

**WE WILL NOT REFUND DUE TO WRONG SIZING**
We do inspect each item carefully before shipping and for any reason if there is a defect in item we must be contacted within 24 hours of receiving, along with proof or picture of defect in item. We reserve the right to not accept a return if the item has been damaged or worn.

 

Shipping
All items are made within 7-10 business days not including shipping time and shipped after production through USPS with delivery confirmation from receipt of cleared payment excluding weekends and holidays. Shipping time is an additional 2-5 days. We strive to get you your item asap, so production time could be sooner depending on prior orders...otherwise its whats stated above. Please advise your needing your item sooner prior to placing order for an additional fee.

**Please verify shipping information is correct before submitting order. If package is returned due to incorrect/undeliverable/invalid address, you the buyer will be responsible for all shipping cost upon returning.

* If your not located within the US, please contact us for a shipping quote prior to ordering.

 Care Instructions

Hand wash or wash inside out on gentle cycle in cold water only. Please tumble dry low or hang/lay flat to dry. 

 Payment    

We accept all credit card payments and paypal. Paypal is a secured form of payment checkout. Account isnt required to send payment through paypal. 

 

**All Arkansas Orders Will Be Charged Sales Tax**